SATYA GRAHA PERKASA

Indonesia’s Trusted Airport Retail Partner Since 1996

We operate and grow retail brands across major Indonesian airports through strategic partnerships and proven experience.

AT A GLANCE

A snapshot of who we are today.

30+

YEARS OF EXPERIENCE

Established 1996, pioneering
airport retail in Indonesia.

51

ACTIVE OUTLETS

Retail and F&B outlets
operating across Indonesia’s
airport and mall network.

12

AIRPORTS & LOCATIONS

Present in major airports
across Sumatra, Java, Bali,
Kalimantan and Sulawesi.

WHO WE ARE

Indonesia's trusted airport retail partner since 1996.

EST. 1996

Established in 1996, PT. Satya Graha Perkasa started as a
retail operator serving airport passengers throughout
Indonesia.

Today, our retail and product distribution business spans
a wide range of products and services within Indonesia’s
airport ecosystem — from local specialty goods and
Nusantara sourced products to high-quality international
imports.

We continue to expand our footprint, partnerships, and
offerings to bring travellers a richer, more relevant
shopping experience.

VISION & MISSION

VISION

Built in airports, growing across Indonesia — to be the trusted partner that brings the world’s best brands
and Indonesia’s legendary names to where people travel, shop, and dine.

LEAD IN AIRPORTS

Set the standard for airport retail
and F&B in Indonesia — elevating
the passenger experience through
curated international and local
brands.

GROW BEYOND AIRPORTS

Extend our retail excellence into
malls and key destinations
nationwide — bringing the same
trusted partnership and brand
quality wherever Indonesians
shop.

CHAMPION BRANDS

Bring renowned international
brands into Indonesia and
develop legendary local brands
forward — supporting their
operations, growth, and lasting
success.

OUR VALUES

Three principles that drive how we operate every day.

01

CUSTOMER FIRST

Customers are our primary
asset. We strive to deliver
excellent, friendly, and
responsive service at every
touchpoint.

02

QUALITY PRODUCTS

We curate selectively —
Nusantara and imported
products that meet the highest
quality standards our customers
expect.

03

INNOVATION

We continuously reinvent our
products, services, and
processes — adapting to
evolving consumer behaviour
and preferences.

OUR NETWORK

51 outlets across 9 major airports and 3 premium malls in Indonesia.

CGK

Soekarno-Hatta

Tangerang • 35 outlets

SUB

Juanda

Sidoarjo • 4 outlets

BPN

Sepinggan

Balikpapan • 2 outlets

PKU

Sultan Syarif Kasim II

Pekanbaru • 2 outlets

KNO

Kualanamu

Deli Serdang • 1 outlet

DPS

I Gusti Ngurah Rai

Denpasar • 1 outlet

BTH

Hang Nadim

Batam • 1 outlet

UPG

Sultan Hasanuddin

Makassar • 1 outlet

PNK

Supadio

Pontianak • 1 outlet

MALL

Pakuwon Mall

Surabaya • 1 outlet

MALL

Tunjungan Plaza

Surabaya • 1 outlet

MALL

Sun Plaza

Medan • 1 outlet

OUR JOURNEY

Three decades of building trusted partnerships and expanding our footprint.

1996
FOUNDED PT. Satya Graha Perkasa established as airport retail operator.
2000s
EXPANSION Indonesia's major airports.
2010s
GLOBAL BRANDS Strategic partnerships with Columbia, Herschel, Toms, Circle K.
2020s
DIVERSIFICATION Broadened categories and added local brand collaborations.
2026
NEW CHAPTER Expanding portfolio with new outlets and brand additions.

PORTFOLIO & 2026 INITIATIVES

Growing our portfolio and accelerating expansion through 2026

NEW OUTLET OPENINGS

Adding new retail outlets across our existing
airport network to capture higher passenger
traffic in 2026.

BRAND PORTFOLIO EXPANSION

Onboarding new international and local
brand partners to enrich our product mix
and travel-retail offerings.

AIRPORT NETWORK GROWTH

Evaluating new airport locations to broaden
our geographic coverage and serve more
domestic & international travellers.

FORMAT INNOVATION

Piloting new retail concepts, joint operations,
and collaboration models tailored to evolving
traveller behaviour.

BRAND PARTNERS — INTERNATIONAL

Trusted by leading global brands to represent them in Indonesia’s airport channel

BRAND PARTNERS — LOCAL

Championing Indonesian brands and bringing them to airport travellers nationwide.

WHY PARTNER WITH US

Four reasons leading brands trust us with their travel-retail presence

01

OWNING A FRANCHISE

Operate under our umbrella with full support.

02

JOINT OPERATION

Combine resources for shared retail
operations.

03

JOINT VENTURE

Co-invest in a new entity for airport
retail.

04

EXHIBITION & EVENTS

Coordinate brand exhibitions, popups, and activations across our
network.

05

COLLABORATION BRAND

Co-create brand experiences tailored
to travel retail.

06

SUB-LEASE

Lease retail space within our existing
locations.

WHAT WE OFFER

Six flexible partnership models — choose what fits your brand strategy.

DEEP RETAIL EXPERTISE

Decades operating airport retail and F&B — we know the playbook and how to execute it.

AIRPORT KNOW-HOW

Strong relationships with Angkasa Pura and airport authorities — we know which door to knock, how to move permits and approvals efficiently, and how to secure the best pricing available.

24/7 ON-SITE TEAM

300+ employees stationed around the airport with standby teams on the ground every hour — built to match the airport’s round-the-clock dynamics.

BUILT TO DRIVE REVENUE

Operational expertise that pushes sales from day one — staffing, merchandising, and supply chain optimised for travel retail.